FAQ

Frequently Asked Questions.Straight answers.

We've gathered recurring questions from ROLmod's service pages and organized them by topic so you can find answers quickly.

GENERAL

General

Getting started, custom proposals, pricing, and timelines.

How do I start working with ROLmod?

Send your project details through Start Your Project or message us directly on WhatsApp. We will review the need, recommend the appropriate service, and explain the next step.

Are the displayed prices final?

Displayed prices are starting estimates based on each package. The final price is confirmed after reviewing scope, features, content, and any external services the project needs.

Do you work with clients outside your country?

Yes. Communication, follow-up, and delivery can be handled remotely for clients in different countries, with communication times, payment, and delivery methods agreed in advance.

How long does a project take?

Timing depends on the service, scope, content readiness, and approval speed. We confirm a clear delivery schedule in the proposal or agreement before work begins.

Which payment methods are available?

Available payment methods and the payment schedule are explained with the proposal because they can vary by client country and project value. The total and any external fees are clarified before commitment.

Is there a written contract or agreement?

The scope, deliverables, cost, timeline, revisions, and payment terms are documented in a written proposal or agreement appropriate to the project before implementation starts.

Is support included after delivery?

Post-delivery support depends on the service, package, and agreement. We clarify its duration, coverage, and any additional maintenance or development before the project begins.

Can a package be customized?

Yes. If a standard package is not the right fit, we can adjust the scope or prepare a custom proposal after reviewing the project requirements and desired outcome.

Do I need an existing online store?

You do not need an existing store when requesting a new store build. Store-to-App work requires an existing compatible store, and we will review its platform and readiness before confirming scope.

CREATIVE-DESIGN

Creative Design

Delivery, revisions, and source files.

How long does a design project take?

Timing depends on the package and project size. We confirm a clear delivery schedule before work begins.

Can I request revisions?

Yes. The number of revision rounds is defined according to the package you choose.

Will I receive the original files?

Source files are available according to the selected package.

Can I request something not listed in the packages?

Absolutely. Contact us for a custom proposal based on your project's needs.

MENTORSHIP

Mentorship & Courses

Training levels, formats, and follow-up.

Is the training suitable for beginners?

Yes. You can start with the fundamentals, then progress gradually into practical application and advanced levels.

Is the course recorded or live?

The format depends on the package. Entry-level packages use recorded content, while advanced packages include live sessions.

Do I need prior experience?

No prior experience is required to start at the foundational level.

Are profits guaranteed?

No. The training explains skills, strategies, and practical steps, but financial results vary by project and depend on factors such as product, market, execution, budget, and marketing.

Can I receive private training?

Yes. Choose the Mentorship program for personal sessions and follow-up.

E-COMMERCE

E-commerce Stores

Platforms, products, payments, and mobile experience.

Which platforms do you work with?

We can build on platforms such as Shopify, WooCommerce, and others. The platform is selected around the project's needs.

Do you add products to the store?

Yes, according to the product allowance included in your chosen package.

Are payment and shipping included?

We can configure payment and shipping based on the platform, country, and provider. Some external services may require separate accounts or fees.

Will the store work on mobile?

Yes. Every package includes responsive mobile design, with the level of customization varying by package.

Can I request a fully custom store?

Yes. Projects needing special features or custom development receive a separate proposal based on their requirements.

STORE-TO-APP

Store-to-App

Integration, platforms, publication, and custom features.

Can any store be converted into an app?

It depends on the store platform, technology, and available APIs. We review the store first to determine the best implementation approach.

Will the app work on iPhone and Android?

Yes. Both platforms can be supported according to the package and project scope.

Is the app connected to the store?

Yes. The goal is to connect the app with store data, products, and orders according to the existing technical architecture.

Is App Store and Google Play publication included?

We can prepare the app for publication. Developer-account and external-service fees remain separate where applicable.

Can I add custom features?

Yes. Custom features can be added and are priced according to technical requirements and project size.

LET'S BUILD

Still have a question?

Send us your question in detail, or start a project request if your requirements are ready.